Privacy notice

Who is responsible

The Conexus website at conexus.network (the “site”) is operated for the Conexus Network by Nabavi & Company Inc., a corporation incorporated under the federal laws of Canada, as interim Asset Holder and Network Administrator under the Network Policies. Conexus itself is the name of a contractual network of independent Members and is not a legal entity.

Privacy contact: privacy@conexus.network. Write to this address with any question, request or complaint about your personal information.

What this notice covers

This notice covers personal information collected through the site: from visitors, from people who write to the Network Council, and from people who hold an account for the Members area. Information that Members give when they join the Network (their joinder and Membership Record) is also governed by Policy R of the Network Policies, which Members agree to.

What we collect

• Messages you send. If you email the Council, we receive your name, email address and whatever you choose to include.
• Members-area accounts. If the Council creates an account for you, we hold your name, email address, username, an encrypted (hashed) version of the password you choose, and records of when you sign in. We do not see or store your password itself.
• Technical information. Like most websites, the site’s hosting and security systems record your IP address, browser type, the pages you request and the time of each request.
• Cookies. See the cookie notice.

The site has no online application or sign-up form, does not take payments, and does not run advertising.

Why we use it

• to reply to you and deal with your enquiry or request;
• to give account holders access to the Members area and to send them account emails, such as a link to set or reset their password;
• to administer membership of the Network as the Agreement and Network Policies describe;
• to keep the site secure, prevent abuse and fix problems;
• to understand overall use of the site through aggregate visit statistics; and
• to meet legal obligations.

We use personal information only for these purposes, or as you consent, or as the law permits or requires. We do not sell personal information, and we do not use it to market other organizations’ products to you.

Who we share it with

• Service providers that host and secure the site and deliver its email, under obligations of confidentiality and restricted use. The site is hosted by GoDaddy.
• Members of the Network, only as the Network Policies allow (for example, a Member’s notice details may be given to another Member to deliver a formal notice).
• Professional advisers, and authorities where the law requires it.

Where it is processed

Personal information may be stored and processed in Canada, the United States and other countries where our service providers operate, and may be accessible to authorities there under local law.

How long we keep it

We keep emails and account information while they are needed for the purposes above. Account information for a Member is kept while it is a Member and afterwards only as long as needed to administer surviving obligations, to meet legal requirements or for a genuine dispute, and is then deleted or anonymized. Technical logs are kept and overwritten on our hosting provider’s ordinary cycle.

How we protect it

We use reasonable administrative, technical and physical safeguards for the sensitivity of the information, including access controls, encrypted connections (HTTPS) and hashed passwords. No system is completely secure. Please keep your password private and tell us at once if you think your account has been misused.

Your choices and rights

You may ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to a use of it (which may mean we can no longer provide access to the Members area). Write to privacy@conexus.network. We will respond within the time the law requires. If you are not satisfied with our response, you may complain to the Office of the Privacy Commissioner of Canada or, in British Columbia, the Office of the Information and Privacy Commissioner for British Columbia.

Changes

We may update this notice. The current version is always on this page, with its effective date.